Sunday, July 20, 2008

10 Keys To Guaranteed Success In Negotiations

Writen by Paul W Wilson

Negotiating is a skill that like warfare tactics must be honed. It is important to be mentally prepared to win. Do the ground work well before your reach the negotiating table and decide on the "path" you are going to take. Positivity will help as also a sense of confidence and self esteem. Set aside any doubts you may have and stride forward prepared to win at all costs.

The five cornerstones of successful negotiation skills are placing emphasis on common points; presenting clear arguments; being innovative and open to several options; focusing on the problem being dealt with; looking for a clear solution. The key is to be clear about your preferred outcome. However in the back of your mind you must be willing to compromise to some extent.

A good negotiator is an excellent communicator and understands how human beings think, feel, and function. You must be able to befriend the people seated on the other side of the negotiating table. You must know when to push hard, when to accept a compromise, and when to walk away. A negotiator is in many ways an artist he needs a great amount of creativity to steer the negotiations to a successful completion. A negotiator must keep in mind the 3Fs: fair, fast, and firm.

According to the gurus there are tactics to be used for negotiating:

1. Be focused on the problem or issue. Logical arguments are the key to smooth negotiations.

2. It is important to be firm yet polite when making a stand or presenting a point.

3. Clearly emphasize the advantages and disadvantages.

4. Be patient and let the process of negotiation take its course.

5. Put ego aside and concentrate on the matter at hand. It is finding an amiable solution that's important not self worth or position.

6. Never threaten or manipulate the opposite party—it is completely unethical and unfair.

7. Aim for solutions that are interest based and not what individual desires or aims are. It is best to consider any situation as a whole rather than from a personal view point.

8. Avoid psychological traps and have the magnanimity to admit when you are wrong. Be open minded.

9. Don't accept weak solutions and try and negotiate a plausible settlement. Temporary measures are not what you need. A permanent solution must be sought.

10. Value time, schedules, and deadlines. A good negotiator will not beat around the bush or adopt delay tactics or waste time talking about mundane matters. It is professional to immediately get down to the business at hand.

Most human beings are born negotiators. From the first breath a baby takes it makes all around him dance to his tunes. Most of us consciously or unconsciously do what we have to do to get our own way in life. And, if we look closely it is just mastering the art of negotiation.

Paul Wilson is a freelance writer for http://www.Submit-Article-Services.com, the premier Article Submission website including services to submit article, write articles, ghost write articles, plus a guranteed inclusion on 125 sites per article, and more. He also freelances for the premier Domain Site http://www.1866Domains.com

Saturday, July 19, 2008

3 Ways To Talk So Clients Listen

Writen by Robert Moment

People talk to you everyday—sometimes effectively, often times not. But when it comes to business, you can't afford to not have people listen. It you want your clients to really hear what you have to say, you have to know how to say it in the most effective manner possible. In any given situation—business or otherwise—a person's main motivation is, "What's in it for me?" That means whatever you say has to be geared towards answering that very question for your listener.

If you're ready to get your point across and be heard, read on to find out how to use a client's self-interest to your advantage and talk so they really listen.

1. Preparation

A great sales pitch or presentation always starts long before the client arrives. No matter what you're selling, no one's going to buy it if you don't know your stuff. Preparation is key: you have to know what you're talking about if you want anyone to really listen. Of course, just what kind of preparation will depend on the nature of the material you're presenting, but remember that going the extra mile here will make clients take notice later.

When preparing for any kind of meeting or presentation, take time in advance to go over all the material you're talking about. You should know the topic well, and have plenty of specifics to use for examples. It can also help to consider beforehand some of the questions that clients might ask. Anticipating their needs will help you be able to answer queries quickly and effectively.

2. Presentation

Next, no matter what you're talking about, how you present it has everything to do with how well clients will listen. Anyone adequately prepared can talk for hours—but part of your planning should be how best to present the given material. Decide before you begin just what kind of examples to use, or if there are any ways you can enhance your presentation with audio-visual material, pictures, or illustrations.

For big presentations, you'll want to practice in the mirror or for friends to make sure you're getting the key points across. To be more effective on a daily basis with all your clients, think of what you say as "mini" presentations. Start by examining your speech for little words like "um" and "ah" that weaken the effect of what you're trying to say—you'll be amazed at how much more attentively people listen.

As well, take the time to make sure you're well presented: tidily dressed, on time, and polite. Remember that your presentation isn't just what you say—you're a whole package, and how you present yourself needs to reflect that.

3. Passion

Finally, the key to talking so clients listen is conveying to them your passion. If you're passionate about something, it comes through in the way you speak, in the way you hold your self, it even shows on your face. There's no amount of preparation or presentation skill that can make up for a lack of passion for the topic or proposal at hand. The most effective speakers are the ones who combine all three in a way that makes people sit up and listen. The trick is to find your own personal balance and make your passion come through above all else.

So what if you're not passionate about the material? We've all done jobs we didn't like at one point or another, but you find a way to be enthusiastic and energetic about what you're doing by appreciating other sides of it. Getting passionate about something may only mean shifting your point of view. Always try to see things from the client's side, in order to understand just how what you're doing would benefit them. They'll really hear what you have to say when you make it vital and important to them—that's where your passion should lie.

Remember always that a good talker is also a good listener, and take the time to listen carefully when your clients talk. Take care to keep the client's interests in mind and you're on your way to always talking in a way that makes people listen.

Preparation, presentation and passion—three simple concepts that when used correctly can make you a great speaker. In private and public life these principles apply, and if you look closely at any of the successful people in your life, you're certain to find them in action. If you prepare in advance and take the time to present yourself and the material well, your passion will come through, and that's when people really listen.

Robert Moment is an innovative business strategist and author of ,"It Only Takes a Moment to Score" and upcoming book "Invisible Profits: The Power of Exceptional Customer Service". Robert show entrepreneurs how to successfully build and grow profitable service-based small businesses. Visit http://www.howtostartyoursmallbusiness.com and download the FREE Special Report " 17 Profitable Ways to Turn Your Ideas into Wealth."

Business Keys To Negotiating Well

Writen by Kim Beardsmore

Whether it's buying a car, asking for a pay rise, saying 'no' to a friend or renting an apartment - at some stage in our lives we all are going to need to know how to negotiate. Yet, so few of us know the basic skills before embarking on life changing purchases or decisions! These 8 keys will assist you negotiate well.

1. Know the outcome you want.
Do you want a win-win outcome where both parties benefit? Or a win-lose outcome where someone (presumably the other party) is not happy with the result?

It is important you know what type of outcome you want because that will affect the long term relationship you have with the other party. Win-win outcomes are beneficial where you have an ongoing relationship. For example, when you negotiate a pay rise, you don't want your boss to feel he/she is the 'loser'. However, if you are buying a car from a car lot, you may not be so concerned about whether the car salesperson feels as though they 'won' in the negotiation!

2. Know your 'position'.
How important is this deal to you? How much do you need it? Could you walk away from the deal? What alternatives do you have? What is your "bottom line" and what (if anything) are you prepared to concede? You should not start negotiating until you have thought through and considered all of the consequences for all of the different outcomes that may eventuate.

3. Know your counterpart's 'position'.
Try to work out what is important to them in the deal. When you know that you have an advantage. Try not to reveal what is important to you! Keep a poker face and play your cards close to your chest.

4. Work out different scenarios ahead of time.
Being caught by surprise will NOT strengthen your position! Think through all the different possibilities which may eventuate and plan for each and every one of them. It is useful to brainstorm and write down on a piece of paper what could possibly happen. For example, if they said, "XYZ" - I would respond with, "ABC". This way you can be prepared for just about anything that may happen.

5. Know yourself.
Know your own weaknesses. If you are a more gentle personality your natural aversion to conflict may toss you into concessions that aren't necessary! If this is you, learn about yourself and take counter action. If you are overly stubborn and never give way to minor points, know this about yourself. Your stubbornness, holding out for 100% your own way, may cause you to lose a really great deal!

6. Back up your position with logic.
If you negotiate from a purely emotional position, emotion will sway you from your position. Fear of loss, sense of failure, conflict, pressure, sentiment! All can be applied to sway you from sticking to what you really want. When negotiating for a pay rise know what similar companies are paying for similar work. When placing an offer on a house substantiate your lower offer with the costs of repaving the driveway, renovating the bathroom, retiling the entrance….or whatever you see needs doing. This is a much stronger position than plucking a number out of thin air!

7. Work out what you can concede.
Find something in the deal that for you will not be important but for your counterpart may be of significance. This will be like gold to you! A 'sweetener' can be what clinches the bargain in your favour. You will need to be poker faced and pretend this is a big deal to concede! Save this item for the final offer you make.

8. Have an exit strategy.
If everything goes against you, you will be saved by your contingency planning! If you don't feel in control, stop talking. Immediately!!! Make sure you are listening to the other person. If you are doing most of the talking the chances are you are doing most of the conceding. Offer to break the meeting and reconvene at another time when you have been able to consider what has already been put forward.

Skillful negotiation takes time and practice. Armed with these basic skills it doesn't matter how reticent you may feel towards negotiating an outcome you want! By applying these keys you will be well positioned to improve your negotiation skills and feel more empowered when approaching tricky situations.

© Kim Beardsmore

Kim is part of an international network of home business owners operating across 60 countries. We urgently require people to join our expanding international team. If you are interested in earning extra income around your current schedule, we would like to hear from you. We provide full training and ongoing support to ensure your success. Visit now: http://free2liv.com/?refid=neg-567887384