Thursday, November 6, 2008

For Barter Or For Worse This Trade Is Here To Stay

Writen by M Bawri

Mention barter and many people think it was something those ancients did by swapping things for food and vice versa when money wasn't around. Its time to wake up dude! You have been there, done that. You have bartered as kids. Remember those super hero comics you got for the baseball cards your pal didn't have? Well, the news is, barter as a form of business is alive and kicking, and making fast inroads into modern trade.

A standard dictionary defines barter as trading goods or services without the exchange of money. It is conducted between two parties who have products or services that each other need. The key word here is 'need'. In ancient times, if a toolmaker wanted eggs, he could only get them if the egg dealer wanted tools. And if he didn't, the toolmaker very well went without eggs. Or he went right back and clobbered the egg dealer silly with his tools to get those eggs! Err… this latter exchange may not qualify as bartering!

Since antiquity all societies successfully practiced barter as an accepted medium of exchange. In the not so distant past, doctors were being paid in chickens, apples or other farm produce! Then money made its appearance and became the lifeblood of business. And bartering was thought to have died a natural death.

Nothing could have been further from the truth. Bartering thrived all along, albeit on a low key. Take the case of the communist countries during the cold war. Barter often played an important role in trade for them, as their currencies were not readily convertible. Or take the case of Germany after the two world wars. Bartering became their prime means of exchange at the retail level, as currencies collapsed due to hyperinflation. So, barter saved the day for these countries.

Glyn Davies very rightly observes in A History of Money from Ancient Times to the Present Day that "barter has, undeservedly, been given a bad name in conventional economic writing, and its alleged crudities have been much exaggerated". Barter has survived to this day. Why? Simply because people needed it then, as they need it now, only the methods have changed.

In the modern day, the advent of computers not only revolutionized the world, it also facilitated a sudden resurgence of bartering. The tremendous capabilities of this new technology of tracking barter transactions and maintaining huge inventories made bartering an easy and inexpensive form of trading. The spread of barter exchanges, which create markets for traders, has also fueled its spread. Bartering has become serious business and comes under the purview of the income tax and the sales tax departments.

Today, it is amazing to see what all can be obtained through barter… computer hardware and software, household items, jewelry, books, CDs, movies, hotel accommodations, real estate, etc. The list may well be endless! Barter is big business and getting bigger with every passing day.

Bartering is becoming popular because it offers some excellent benefits. It saves cash and increases profits by boosting the bottom line. It strengthens relationships because of closer interaction with barter customers. It generates new business, as barter customers often end up becoming cash customers or rope in others. It helps market business in ways not otherwise possible by attracting certain customers that are otherwise difficult to obtain. It helps to move surplus stock that will otherwise lie unsold. And it has the potential to expand the market area dramatically.

No wonder when considering funding applications, venture capitalists are increasingly evaluating the ability of applicants to barter. That barter is gaining legitimacy as a corporate asset is demonstrated by the many seminars targeting Corporate Finance Officers.

Businesses generally use two types of barter. The one-on-one bartering, which is the true form of bartering involving two parties, and third party bartering that uses some form of currency to allow more dynamic exchange between the parties involved.

If statistics provided by the International Reciprocal Trade Association are anything to go by, barter today is a huge six-billion-dollar business-to-business hit worldwide. And this figure is expected to grow by more than ten percent annually.

If you are not already bartering, you should probably consider it. There are numerous ways to find barter deals online. You can search for online barter websites, join online barter clubs or contribute to bartering newsgroups. If you have your own website, you can set up barter message boards or chat rooms to get barter offers.

For better or for worse, barter is here to stay, making business lucrative to the cash-rich and the cash-strapped alike. Edmund Burke has rightly noted in his speech on the occasion of Conciliation of America in the 1700s that, "All government – indeed, every human benefit and enjoyment, every virtue and every prudent act – is founded on compromise and barter".

M. Bawri is an entrepreneur and a fashion designer. She prefers to create a separate space for each of her activities.

Wednesday, November 5, 2008

Doing Business In China Successful Negotiations

Writen by Robert Greene

1. The Chinese negotiating team tends to concentrate on developing a friendship with the member in your group who is most sympathetic to them. Later, they will pursue all their objectives through that individual, playing on the feelings of friendship, obligation and guilt.

2. Enter negotiations armed with technical information and records of any previous meetings. Any oversight on your part will be noticed and used against you.

3. You should have a clear sense of your objective and bottom line. Attempting to discuss your cooperation in "general principles" may give them an impression that you are not ready and your intentions are not serious.

4. During the opening stages of negotiations, the Chinese will try to get your general commitment in their favor. They will not proceed further until they know your position and attempting to push them forward is usually fruitless.

5. Long term commitment for cooperation will significantly increase your chances for success. The Chinese will be more eager to compromise on specifics if they get a broader perspective of cooperation from you.

6. Leave yourself extra room to negotiate. Chinese are known for their soft sell and hard buy. Substantial concessions are expected.

7. Try not to ask direct questions. Remember that your counterpart most probably is not the decision maker. Be sensitive while disagreeing so as not to cause hurt feelings.

8. An agreement for the Chinese does not mean the end of negotiations. They will not hesitate to open the discussion of some issues you thought had been resolved.

9. It is best not to emulate the Chinese style of negotiating. It is easy to be trapped by an illusion that you understand them and their culture. Keeping to your own style usually brings better results and appreciation.

10. Negotiations often involve more than task management issues. Developing the personal relationship is achieved through business entertainment. The dinners, the trip to the Great Wall, and so on are all part of developing the relationship.

Robert Greene, Worldbiz.com. Go to http://www.worldbiz.com to find business reports on international business practices in over 100 countries.

Tuesday, November 4, 2008

Embarrassed To Discuss Your Prices Seven Common Reasons We Cant Talk About Them

Writen by Karyn Greenstreet

Last week, a wonderfully-skilled electrician installed a new light fixture for us. He was competent, courteous and efficient. He answered all our questions simply, with skill and eloquence. I was amazed, as you might imagine, when I asked him, "How much do we owe you?" and his embarrassed reply was, "Gee, is $50 okay?"

With the quality of work he'd done and the amount of time he put into it, I would have expected to pay double that amount. His resistance to naming his price reminded me of my small business clients who have the same problem.

All entrepreneurs feel fear at some point, including attorneys, consultants, coaches, and writers. It's a natural part of starting or growing your business. It can be uncomfortable to take risks, to name your price and tell a prospective customer that you want to work with them.

Roberto Goizueta, the late chairman of Coca-Cola, said, "If you take risks, you may still fail; but if you do not take risks, you will surely fail. The greatest risk of all is to do nothing." Put this mantra into your head: Risk equals reward.

So, what's the problem?

I've discovered seven common reasons why we're afraid to discuss our fees:

1. Do you feel your fees are too high?

2. Do you think you're not qualified or experienced enough to charge that rate?

3. Are you afraid of rejection? (Or, possibly, afraid of acceptance, which will mean you'll have to perform?)

4. Are you afraid the prospect will raise an objection to the fee, and you won't know how to reply?

5. Are you shy and uncomfortable talking with strangers?

6. Are you afraid to take risks?

7. Are you generally uncomfortable talking about money?

Where does this come from? Is it part of your personality or is this a behavior you learned from your past experience or culture? In many families and cultures, it's taboo to talk about money or to ask to be paid. While it might be personally beneficial to look inside yourself for the reasons why you act this way, it's also important to get unstuck by using techniques which help you move forward, such as:

• Have a good pricing strategy. Research the average fees for your type of business so that you know your prices are in line with expectation. If you can't get competitor pricing information, try Brenner Books (http://www.brennerbooks.com). If your experience warrants it, increase your pricing to reflect your higher skills, knowledge and experience. If you're not sure how to create a pricing strategy, research it online or talk with a small business consultant or mentor.

• Establish that the prospective customer needs your services before discussing price. You'll feel more comfortable discussing your fees if you know the prospective customer really want to hire you. Ask a lot of questions to see if their problem and your solution are a good match.

• Put your fees on your website and brochure. In this way, prospects will know your fees before the sales conversation begins.

• Be honest. Tell the prospect what the options are for your services or products, any quantity discounts you offer, and how payment is delivered. Practice saying this over and over again until the words and phrases slip comfortably from your mouth.

• Act confidently when delivering your fees. Don't downplay your fees. State your fees, then shut up. Don't make excuses for your fees, or ramble on about them. Look directly at the prospect while delivering your fees.

• Don't automatically offer discounts. This tells the prospect that your fees are soft and that they're negotiable. Instead, state your fees and options and ask them to tell you which package is right for them.

• Act "as if." How would an experienced person in your industry act, when discussing her fees? Act as if you are that person and you'll find your confidence increasing with each conversation. Practice, practice, practice.

• Get training. If you're uncomfortable with the whole sales process, get sales training. By attending a class, you'll learn different ways of saying the same thing, and you're bound to find a way that's right for you.

• Refer out. If the prospect really can't afford your fees and you can't afford to offer a discount, refer that prospect to someplace where they can find an alternative. Say, "If you can't afford my fees, you can try these online referral services where you might find someone in your price range."

Talking about your prices can be uncomfortable. But with practice and persistence, and a willingness to overcome your fears, you can begin to have comfortable conversations with your prospective customers.

Karyn Greenstreet is a self-employment expert and small business coach. She shares tips, techniques and strategies with self-employed people to maintain motivation, stay focused, prioritize tasks, and increase revenue and profits.

Visit her website at http://www.PassionForBusiness.com